We encourage all users of freshbetsports.com to approach sports betting as a form of entertainment, not as a source of income. Betting should only take place with money and time you can afford to lose and should never be used to solve financial difficulties or recover losses.
Our aim is to provide a controlled and transparent betting environment while promoting informed and responsible decision-making.
Protection of Minors
Access to sports betting services is strictly limited to individuals aged 18 years or older, or the minimum legal age required in the player’s jurisdiction. Under no circumstances may minors register, place bets, or access betting features.
We take reasonable steps to prevent underage access. Users are also encouraged to apply additional safeguards, including:
- Never allowing minors to use betting accounts or devices logged into an account
- Keeping login credentials and payment details private
- Avoiding saved passwords on shared devices
- Creating separate user profiles on shared computers or mobile devices
- Using parental control software to restrict access to betting platforms
If you become aware of any account being accessed or operated by a person under 18, please notify us immediately at [email protected]. Any such account will be suspended without notice.
Staff Awareness and Training
Our staff are trained to recognize indicators of problematic betting behavior and to respond appropriately. This includes offering guidance on available account controls and directing users to independent support organizations when needed.
Betting Control Tools
To support responsible betting habits, we provide a range of tools that allow players to manage their activity, including:
- Betting and deposit limits
- Temporary account suspension (Time Out)
- Long-term self-exclusion
- 24/7 Customer Support
- Account management features
- Access to independent responsible betting organizations
These tools are designed to help players stay in control of their betting behavior.
Time Out
If you feel that betting is becoming overwhelming or distracting, you may request a temporary suspension of your account. During a Time Out period, betting activity will be disabled.
To activate this option, please contact our Customer Support team.
Self-Exclusion
Players who wish to stop betting for a longer period may request self-exclusion for a duration between 6 months and 5 years.
Once self-exclusion is activated, access to the account will remain blocked for the selected period and cannot be reversed.
Requests can be submitted at any time via [email protected].
Identifying Problematic Betting
You may want to reflect on your betting habits if any of the following apply:
- Betting causes conflict with family, friends, or colleagues
- You place bets while ignoring daily responsibilities
- You view betting as a way to generate income
- Betting thoughts dominate your daily routine
- You feel anxious or frustrated when not betting
If you recognize these signs, seeking independent support can be a positive step. Confidential help is available through organizations such as:
- Gamblers Anonymous
- GamCare
- Gambling Therapy
Contact Information
For questions related to responsible betting or to request account controls, please contact us via:
- Email: [email protected]
- Live Chat on the Website
Our support team is available 24/7.
